Privacy Policy

Last updated: June 11th, 2026

1. Introduction

The Sinclair Practice is committed to protecting your privacy. This policy explains what personal data is collected when you use this website, why it is collected, and how it is used.

This website is operated by Ann Mahdavi, a psychodynamic counsellor based in North London. The website is hosted by Wix.

This policy applies to this website only. If you become a client of The Sinclair Practice, you will receive a separate, fuller Privacy Notice as part of your counselling agreement before any sessions begin.

This policy is intended to comply with the UK General Data Protection Regulation, known as UK GDPR, and the Data Protection Act 2018.

2. Data Controller

Ann Mahdavi is the Data Controller for personal data collected through this website.

You can contact me at:

Ann Mahdavi
The Sinclair Practice
Email: ann@thesinclairpractice.com

3. What Data This Website Collects

3.1 Website Analytics and Technical Data

Wix may collect information about how visitors use this website, including:

pages visited and time spent on each page
browser type, device type and operating system
approximate geographic location, such as country or region
referring website or search terms used to find the site
IP address and technical information needed to operate the website

This information helps me understand how the website is used and improve its content. Some information may be collected in an anonymised or aggregated form and may not identify you personally.

3.2 Contact Form or Email Enquiries

If you contact me through this website, by contact form or by email, I may collect:

your name
your email address
your phone number, if you provide it
any information you choose to include in your message

I use this information only to respond to your enquiry, discuss whether counselling may be suitable, and arrange an initial consultation if appropriate.

Please avoid including highly sensitive personal information in an initial website enquiry. We can discuss more detailed personal information during an initial consultation if we decide to proceed.

I do not add you to any mailing list and I do not share your enquiry details with third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, I rely on the following lawful bases for processing personal data collected through this website:

Legitimate interests — to operate and improve the website, respond to enquiries, and manage communications with people who contact the practice.

Consent — where consent is required for any non-essential cookies or analytics tools.

If you become a client, additional lawful bases may apply and these will be explained in the fuller Privacy Notice provided with the counselling agreement.

5. How Long I Keep Your Data

Website enquiry data is kept only for as long as necessary.

As a general guide:

enquiries that do not lead to counselling may be kept for up to 12 months from the last contact
enquiries that lead to counselling may become part of your client record and will be covered by the fuller client Privacy Notice
website analytics data is retained by Wix in line with Wix’s own data retention practices

After the relevant period, data is securely deleted or anonymised where appropriate.

6. Cookies

This website uses cookies. Cookies are small text files stored on your device to help the website function and to understand how it is used.

The website may use:

Essential cookies: These are required for the website to work properly and cannot usually be disabled.
Analytics or non-essential cookies

These may be used to collect information about how visitors use the website. Where required by law, you will be asked for your consent before non-essential cookies are placed on your device.

You can manage your cookie preferences through the cookie banner on this website, where available, or through your browser settings at any time.

For more information about cookies used by Wix websites, please refer to Wix’s own privacy and cookie information.

7. Website Host: Wix

This website is hosted by Wix. Wix may process certain website data on my behalf as part of providing website hosting, security, analytics and technical services.

Wix may process or store data outside the UK. Where this happens, Wix is responsible for ensuring that appropriate safeguards are in place for international data transfers.

For more information, please see Wix’s Privacy Policy.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data. These include the right to:

access the personal data held about you
ask for inaccurate or incomplete data to be corrected
ask for your data to be deleted, where there is no legal or professional reason for it to be kept
object to, or restrict, certain types of processing
withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact me using the details in Section 2.

I will usually respond within one month.

You also have the right to complain to the Information Commissioner’s Office, known as the ICO, if you are concerned about how your personal data has been handled.

ICO website: ico.org.uk
ICO telephone: 0303 123 1113

9. Links to Other Websites

This website may contain links to external websites, such as professional bodies or mental health resources. I am not responsible for the privacy practices of those websites. You are encouraged to read their own privacy policies.

10. Changes to This Policy

This policy may be updated from time to time. The current version will always be available on this page, with the date it was last updated shown at the top.